AGRICULTURE
Any time new information technology is integrated into evolving IT systems, technical needs can arise. Regardless of where in the world a customer is located, Hexagon PPM can provide implementation assistance, ongoing product upgrades, and technical support.
PPM Smart Community is Hexagon’s Customer Response System (CRS) is available worldwide to all of our current maintenance customers. PPM Smart Community provides access to the following:
If you do not have a user login, request access. Once PPM Smart Community is enabled, you will have access to our knowledge base, technical tips and downloads.
Already have a account? Login your support tickets using PPM Smart Community. You will also have access to our knowledge base, technical tips and downloads.
PPM Smart Community is Hexagon's new Support Portal. Watch the introduction video!
Login to PPM Smart Community if you already have access. If you do not have access, request access via the link below
To receive support, go to PPM Smart Community if you already have a login. If you do not have a login, contact your local authorized reseller. If you are a maintenance customer or if you unsure of who your support contact is, request access. International customers, look up your country of residence via the link below and send an email or phone your local support office. If PPM Smart Community is available, your local support contact can provide you with the instructions for filing Service Requests online.
Maintaining and monitoring a global infrastructure is not your core business. Having the right resources available at the right time and location is expensive and challenging. Intergraph Smart® Cloud provides the right resources at a lower cost, freeing your staff to focus activities that differentiate your business. Your organization benefits from a single interface to a partner that has responsibility to address all issues.