Europe, Middle East, India and Africa Support

Any time new information technology is integrated into evolving IT systems, technical needs can arise. Regardless of where in the world a customer is located, Hexagon's PPM division can provide implementation assistance, ongoing product upgrades and technical support.

PPM Smart Community is Hexagon’s Customer Response System (CRS) is available worldwide to all of our current maintenance customers. PPM Smart Community provides access to the following:

  • Smart Case Creation Flow
  • Chatter Communication
  • Intelligent Case Searching with Quick Filters
  • Unique Dashboards and Reporting Features
  • Knowledge Database
  • Technical Tips
  • Downloads
  • Compatibility Matrix
  • Product Release Schedules
  • Announcements



Quality Support - ISO 9001 and Hexagon PPM  Find Your Local Office 

Austria

Login into PPM Smart Community if you already have access. If you do not have access, request a PPM Smart Community login.
Local information line is 00800 / 52863-900.

Czech Republic

Login into PPM Smart Community if you already have access. If you do not have access, request a PPM Smart Community login.
Local information line is +420 234 707 820

Denmark

Login into PPM Smart Community if you already have access. If you do not have access, request a PPM Smart Community login.
Local information line is 3619 2000 (Weekdays between kl. 8:30 and 16:30).

France

Login into PPM Smart Community if you already have access. If you do not have access, request a PPM Smart Community login.
Local information line is +33 (0) 1 45 60 30 00.

Germany

Login into PPM Smart Community if you already have access. If you do not have access, request a PPM Smart Community login.
Local information line is 00800 / 52863-900.

Netherlands

Login into PPM Smart Community if you already have access. If you do not have access, request a PPM Smart Community login.
Local information line is +31 (0) 23 5666 666.

South Africa

Login into PPM Smart Community if you already have access. If you do not have access, request a PPM Smart Community login.
Local information line is +27 11 231-1419.

Spain

Login into PPM Smart Community if you already have access. If you do not have access, request a PPM Smart Community login.
Local information line is 900-200-123.

United Kingdom

Login into PPM Smart Community if you already have access. If you do not have access, request a PPM Smart Community login.

New Users

If you do not have a user login, request access. Once PPM Smart Community is enabled, you will have access to our knowledge base, technical tips and downloads.

Request an Account

Existing Users

Already have a account? Login your support tickets using PPM Smart Community. You will also have access to our knowledge base, technical tips and downloads.

Log In Now