1. Hexagon PPM
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  3. Learn About PPM Smart Community

Learn About PPM Smart Community

Sempre que novas tecnologias da informação são integradas aos sistemas de TI em evolução, podem haver necessidades técnicas. Não importa onde o cliente esteja localizado. A Hexagon PPM pode fornecer assistência à implementação, atualizações contínuas de produtos e suporte técnico em qualquer lugar do mundo.

O Sistema de Resposta do Cliente da PPM ("Intergraph Smart® Support") está disponível em todo o mundo para todos os nossos clientes de manutenção atuais. O Smart Support fornece acesso a:

  • Solicitações de serviço (consulte seu contrato de manutenção para o horário de suporte).
  • Base de conhecimento
  • Dicas técnicas
  • Matrizes de compatibilidade
  • Anúncios de produtos
  • Pacotes de serviço e correções
  • Anotações técnicas e whitepapers
  • Ferramentas e utilitários gratuitos
  • Documentação
  • Inscrição para notificação de e-mail de suporte

 

Suporte de qualidade - ISO 9001 e Hexagon PPM   Encontre o escritório mais próximo  

New Users

If you do not have a user login, request access. Once PPM Smart Community is enabled, you will have access to our knowledge base, technical tips, and downloads.

Request an Account

Existing Users

Already have a account? Login your support tickets using PPM Smart Community. You will also have access to our knowledge base, technical tips, and downloads.

Log In Now

PPM Smart Community Video

PPM Smart Community is Hexagon's new Support Portal. Watch the introduction video!

Watch Now

Trusted Global Provider

Serving as a global provider for all your support needs, we help you maximize your return on technology investments.

Knowledgeable Support Staff

Technical personnel with years of industry experience are ready to assist with your support-related needs.

Support Notifications

Subscribe to receive technical support notifications for service packs, hot fixes, product releases, and more.

Online Self-Help

Search the Knowledge Base 24/7 to find answers to questions and support-related topics.

Product Resources

Access technical product documentation and downloads for product releases.

ISO 9001 Certified

Our ISO 9001 certification demonstrates our commitment to quality.




EcoSys Support

Login to Intergraph Smart® Support if you already have access. If you do not have access, request access via the link below

Visit Support Portal

CADWorx & Analysis Support

To receive support, go to Intergraph Smart® Support if you already have a login. If you do not have a login, contact your local authorized reseller. If you are a maintenance customer or if you unsure of who your support contact is, request access. International customers look up your country of residence via the link below and send an e-email or phone your local support office. If Intergraph Smart Support is available, your local support contact can provide you with the instructions for filing Service Requests online.

Visit Support Portal

Continuous Optimization and Monitoring with 24/7 Expert Support

Maintaining and monitoring a global infrastructure is not your core business. Having the right resources available at the right time and location is expensive and challenging. Intergraph Smart® Cloud provides the right resources at a lower cost, freeing your staff to focus activities that differentiate your business. Your organization benefits from a single interface to a partner that has responsibility to address all issues.

Smart Cloud Portal