미주 지역 지원

새로운 정보 기술이 진화하는 IT 시스템에 통합되는 경우, 언제든 기술 요구가 등장할 수 있습니다. Hexagon PPM은 고객이 세계 어디에 있든 관계없이 구현 지원과 지속적인 제품 업그레이드, 기술 지원을 제공할 수 있습니다.

  • 서비스 요청(지원 시간은 유지보수 계약 참조)
  • 지식 기반
  • 기술 팁
  • 호환성 지표
  • 다운로드
  • 제품 공지
  • 서비스 팩 및 픽스
  • 기술 노트 및 백서
  • 프리웨어 툴 및 유틸리티
  • 설명서
  • 지원 이메일 알림 가입

United States

Login into Intergraph Smart® Support if you already have a access. If you do not have access, request a Smart Support login.

Call  Support: 1-800-766-7701 (Mon. - Fri. 7:00 AM - 7:00 PM CST)

Canada

Login to Intergraph Smart® Support if you already have access. If you do not have access, request a Smart Support login.

1-800-766-7701 (Available M-F 7:00 AM and 7:00 PM CST (excluding stat. holidays).

Pour du support pour les produits de Process Power and Marine en français:

Contactez la ligne de support anglaise fournie ci-haut.

Commercial Third-Party Hardware Support

If you have a support contract with us, you can call our global Help Desk at 1-800-633-7248 (7 a.m.- 7 p.m., CST). Have serial number/service CPIN ready. Per-call support and spare parts, call the global desk at 1-800-414-8991 (7:45 a.m.-4:00 p.m.). Per-call support requires PO or credit card number.

Mexico

Do you have access to Intergraph Smart® Support? Login into Smart Support

If you do not have access, request access

Call Support: +52 (55) 5525-5554

Venezuela

Login into Intergraph Smart® Supoort if you already have access. If you do not have access, request access

Call Support: +58-212-9595344 (Venezuela customers only) 

EcoSys

Login to Intergraph Smart® Support if you already have access. If you do not have access, request access.

Call Support: +1 800-766-7701 (Mon. - Fri. 7:00 AM - 7:00 PM CST)

CADWorx & Analysis Solutions (ICAS) Customers

US & Canadian customers To receive support, go to Intergraph Smart® Support if you already have a login. If you do not have a user login, click here to request one. If you are a maintenance customer, you have access to our knowledge base, technical tips, and downloads.

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Intergraph Smart® Support

Already have a account? Login your support tickets using Smart Support. You will also have access to our knowledge base, technical tips, and downloads.

Intergraph Smart® Support
If you do not have a user login, request access. Once Smart Support enabled, you will have access to our knowledge base, technical tips, and downloads.